License Terms

LFM owns the copyright to the LFM script. Currently, LFM grants, free of charge, each LFM account a license to use the LFM software. That license allows the account owner to create unlimited license keys for domains that they personally own and operate. At no time may the script or any part of its contents be sold or given to another party without prior approval from LFM.

LFM sells plugin licenses which are owned and copyrighted by LFM. Plugins can be used only on domains that are licensed within the same LFM account. At no time may the plugins be sold or given away without prior approval from LFM.

We have the right, but not the obligation, to monitor any illegal use or activity associated with the use of our software products. (which may include but not limited to unlicensed investment and securities not compliant with US law)

We may investigate any reported violation of these Terms or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or preventing your accessing the Software).

This includes explicitly any licensees operating under separate agreement with us.

These terms may be updated without notice by LFM.

Refund Policy

LFM offers a 60-day money-back guarantee on all purchases. If you are not satisfied with our product for any reason, simply contact us and we will refund your payment. The decision of whether or not a refund will be issued beyond that point is up to LFM. Although LFM is never required to issue a refund outside of the guaranteed period, one would normally be issued if LFM is unable to provide a service that a member has purchased.

LFM will not reduce the amount of a Refund by the assessment of a "restocking fee" or any other charge for any refund that occurs in accordance with this Refund Policy, or for any Refund that is initiated by 2CO.

License Transfers

When a LFM site is sold, the selling LFM account owner must transfer the domain license key to the new owner. The receiving owner must have their own LFM account.

The transfer process is initiated on the Licenses page in the LFM members area. The selling owner needs the e-mail address of the new owner's LFM account to complete the process.

Licenses for LFM plugins installed on a domain will NOT transfer to the new owner. Plugins are licensed to an individual account and work only on domains that are licensed within the same account. The new owner must purchase any plugins they wish to use on the domain if they do not already have them.

LFM Membership Accounts

An LFM Membership account is for your sole use only. Sole use is defined as an individual or a partnership. At no time may you use a single account for both individual and partnership licenses. A separate account must be obtained for each partnership.

An example where different LFM Membership accounts are required would be one for sites you solely own, another account for a partnership with person A, and another account with a partnership with person B.

You are solely responsible for your LFM Membership account login details. If you provide the login details to another individual and the individual takes over the account, LFM will not be responsible or liable for such actions.


LFM Plugins

Currently, LFM allows plugins to be installed on any domain within your LFM account. At no time may these plugins be copied, shared, or used on a domain not within your account. The plugins are only for your sole use or the sole use of the LFM Membership Account in case of a partnership.

At no time may you purchase the plugin and use it on other domains outside of the LFM Account that it was purchased in. Plugins may not be installed on a combination of individual ownership and partnership sites from one LFM account.

Any deviation, without prior approval from LFM, is a licence violation and a copyright violation and steps will be taken to protect LFM from losses occurred for such actions.

Updates

LFM currently provides updates to the script and its plugins free of charge but reserves the right to charge a maintenance fee for future updates.

Support

LFM fully supports its scripts plugins and the operation of them.

LFM does not support the script if the server the site resides on does not meet the server requirements of the script nor does it support the effects caused by modifications made to the script by individuals or 3rd party products.

This may include updates to the script or installation/updates of plugins provided by LFM.

A minimal fee of $25 will be charged if the client requests support and the issue is found to be caused by a server that does not meet the individual requirements or if found to be caused by individual modifications or 3rd party plugins. The charge will be incurred whether a fix is provided or not for such problems.

Failure to pay the $25 charge incurred due to a problem caused by the hosting, 3rd party plugins, or other unsupported modifications to the script, may result in the license being suspended until such fee is paid. The fee may be due to LFM or directly to the support person handling the issue depending on the situation.

Support questions regarding html and php, such as how to fix a page you modified or doesn't look right, php questions on how to do a certain task, are outside the scope of LFM. Such support requests may incur a charge and may be better suited for a designer or programmer.

Support tickets are generally replied to within 24 hours during week days between 8:00 AM and 5:00 PM. Replies may take longer on major holidays and weekends.

Do not open more than one ticket regarding the same issue.

Do not reply to emails from the support desk: log in and reply to the tickets.

Do not use one ticket for multiple unrelated problems. Open a ticket for each issue as different support personnel may handle the ticket.

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